Clinical Communication Intermediate Consults & Referrals

Warm handoff

Formal Definition

A direct, personal transfer of patient care or information to another provider with direct communication, not just a chart note.

How It's Used on the Ward

"Can we do a warm handoff?" — direct conversation between providers rather than a passive chart handoff.

Example

""Before we discharge Mr. Thompson to skilled nursing, I want to do a warm handoff with the SNF team — call them directly and walk through the key issues together.""

Clinical Context

Warm handoffs reduce information loss at transitions of care. The Joint Commission recommends direct communication (not just documentation) for high-risk handoffs. Highly valued by outpatient and SNF teams.

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